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This page should give you the information you need on our prices but if you would like an email with more details on the services you are interested in and the prices please use this link :
telephone answering further information

Alternatively please give us a call and we can discuss your specific requirements and work out the costs.

Telephone Answering Service pricing

  • Set up                         = £25

  • Subscription              = £20 per month

  • Receptionist time     = 85p per min

  • Messages by email = Free

  • Messages by text     = 10p

(all prices subject to VAT)

Mail Forwarding

  • Set up                         = £25

  • Subscription              = £30 per month in London, £35 in Manchester

  • Post forwarded at postage cost plus 10% handling

Create a Virtual Office and get £10 of calls for free

Combine our Telephone Answering Service and Mail Forwarding to create a virtual office solution.

  • Set up                         = £25

  • Subscription              = £50 per month in London, £55 in Manchester

This package includes:

  • Telephone answering in your company name

  • £10 of receptionist time for free each month

  • business address in London or Manchester

  • mail forwarding to your home address

  • £5 of post include for free each month


  • additional receptionist time is charged at 85 pence per minute

  • additional post is charged at postage cost + 10%

Telephone Numbers

An 0844 number provided free of charge with any of our services.  Importantly, if you no longer need the telephone answering service at some point in the future you can keep the 0844 and have it pointed at any UK landline number free of charge.

Alternatively we can provide any UK area code number or 0800 number = £10 per month
This includes up to 100 minutes per month of calls forwarded to a UK landline.  Calls forwarded to a mobile are at 12 pence per minute and subject to payment of a deposit.

We can also provide advanced call routing features such as ringing more than one number, time of day routing etc for a small additional charge.  Please contact us to discuss your requirements.

Voicemail to email

Voicemail to email = £7.50 per month   (based on an 0844 number)

A greeting is recorded for you and any messages left are stored as a WAV file and sent to you as an email attachment.

Voicemail to email is often used by our receptionist customers for out of hours calls.  If you just want a standalone voicemail to email solution we are very happy to provide this on an 0844 number for £7.50 per month, or on any UK area code number for £12.50 per month.

No charge for voicemails received.

Fax to email

Fax to email = £7.50 per month   (based on an 0844 number)

Faxes are received and stored as a pdf file and sent to you as an email attachment.

Fax to email with a UK area code number = £12.50 per month

No charge for faxes received.

IVR - Automated Phone Answering System

  • Set up = £25, includes 01 or 02 telephone number

  • Subscription = £20 per month

  • Calls routed to landline =  2p per min

  • Calls routed to mobile   = 12p per min

  • Calls to voicemail = Free

These prices are based upon a single level of options and up to five extension choices and includes recording of the greetings, configuration and testing.  We do reserve the right to charge a little more for more complex requirements so please give us a call to discuss your requirements.

Please call us

Please call us to discuss your requirements for a telephone answering service

0207 11 11 085






Please call us to discuss your requirements

0207 11 11 085

Six years and counting...

Office Answers Ltd was established in 2004 by Clare and Ian Marshall to provide telephone answering and virtual office services to small businesses.

Back then we only had 20 customers and gave each one our personal attention. 

It's now 2012 and we will give you the same personal attention,  leaving you thinking we still only have 20 customers, even though we have grown quite a fair bit over the years.

Latest customer reviews

Review added by:
Mix UK Ltd

February 15th, 2012 9:20 am

telephone answering service review

Reviews on Facebook

We also have some comments from customers on our Facebook page, like the example below.

Facebook virtual office customer

Visit our Facebook page: www.facebook.com/officeanswers