Our Telephone Answering Service is guaranteed to be friendly and professional. The receptionist team is based in the UK and provide a friendly and effective telephone answering service to give your business a professional image. The receptionist will politely explain that you are unavailable at the moment and will take a message from the caller with their contact details. The message is sent to you immediately as an email, and as a text to your mobile.
The team of receptionists have an advanced telephone answering system giving them information on your business when they answer a call for you. This allows the receptionist to:
answer in your company name
know the names of the people in your business
take a message with the caller's details
email immediately with the caller's details (and text you if you wish)
Our receptionists are ready to answer your calls from 08.30 to 18.00 Monday to Friday. Your business will have a full time telephone answering service, even if you are only available part of the time.
Our receptionist team work hard to maintain the quality of calls and message taking. They have become so good that we can now guarantee the quality of their telephone answering and message taking. If you are unhappy with any call the receptionist team has taken for you we will not charge you for the call, and give you your next five calls for free to show we are serious about our quality.
We provide a telephone answering service and other virtual office services exclusively to small companies of up to 5 people who are working from home or a small office. We are a small company ourselves so we understand what it is like to be building a business and know how important it is to have partners you can trust. We have been providing telephone answering services for six years and have served over 1000 small businesses. During this time we have evolved our service and pricing so that it is particularly attractive to companies with less than five people.
Key to our success is offering friendly and efficient service. We are always amazed how many potential customers say "we rang three answering services and Office Answers is the only one that has called us back". Go on, call us and ask for Clare or Ian. If we are not available you will be speaking to one of our receptionist team who will take a message, just like they would for you.
We have recently updated our website and asked our customers to provide some feedback on our
telephone answering service. Below is a summary of some of the comments
we have had back. The full reviews are on
Telephone Answering Service Reviews
and customers have also added comments to our Facebook page
www.facebook.com/officeanswers
“We have used Office Answers for over three years and remain impressed with their professionalism.”
Wrotham Computer Care Ltd
“Office Answers have become an integral part of our business growth.”
Gurkha Cleaning Services
“The service I have received from Office Answers has been invaluable.”
A2B PR
“Professional Friendly Service.”
Miller and Young UK Ltd
“Office Answers help us provide a very professional approach to dealing with enquiries.”
Partners in Time
“Consistently responsive and supportive.”
Shirley Greenaway Business Coaching
“Office Answers has provided an invaluable, cost effective and extremely professional service.”
EyeVis UK
We pride ourselves on simple, competitive pricing, with no hidden charges. Our telephone answering service charges are:
Set up = £25
Subscription = £20 per month
Receptionist time = 85p per min
Messages by email = Free
Messages by text = 10p
Full pricing is on our telephone answering service prices page.
All prices are subject to VAT.
We are very clear and open about our services and prices. If you
would like an email with more details of our telephone answering service and prices please
click on the following link:
telephone answering service further information
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Alternatively please give us a call and we can discuss your
specific requirements and confirm the work out the costs.
We only deal with small and start up businesses and most do not want to be tied into a long term contract. To reflect this we have decided to operate with a one month rolling contract.
If you are a new business we offer several different types of telephone numbers to help you get your business established.
if you have an established telephone number for your business you will obviously want to keep it. Click on the link below for a guide on how to divert your calls:
diverting calls to our telephone answering serviceIf you are setting a new business we can provide an 0844 number free of charge or any UK area code number for £10 per month. For more information have a look at our telephone numbers page.
We have spoken to hundreds of small businesses over the years so please call us discuss your telephone answering requirements we can normally offer some advice whatever your situation.
Please call 0207 11 11 085 and ask for Clare or Ian
Please call us to discuss your requirements
Office Answers Ltd was established in 2004 by Clare and Ian Marshall to provide telephone answering and virtual office services to small businesses.
Back then we only had 20 customers and gave each one our personal attention.
It's now 2012 and we will give you the same personal attention, leaving you thinking we still only have 20 customers, even though we have grown quite a fair bit over the years.
Review added by:
Training and Testing Services
December 5th, 2011 12:25 pm
We also have some comments from customers on our Facebook page, like the example below.
Visit our Facebook page: www.facebook.com/officeanswers